Welcome to Ask-a-Librarian, a place on the Web wherein you can get help from our Reference Librarians through instant messaging, chat and webform, 24/7 access. 

Chat live and ask your question
We are online from Monday to Saturday
8:00 AM - 12:00 MN during regular semesters
8:00 AM - 5:00 PM during the Midyear Term
Facebook Chat
Reference service provided over the internet by the UP Main Library.
Students and faculty log in with their Facebook account and they can ask for assistance from the reference librarians during service hours.
You can enter Facebook Chat through the Ask A Librarian widget at the right panel of the website.
If you don’t have a Facebook account then you may also reach us through more traditional means like email and telephone, details are posted below.

Email Us Form

In case Ask-a-Librarian is offline, you are welcome to send your questions here.

Email address:


Face-to-Face Help

Visit us at the Information Services and Instruction Section (formerly General Reference Section) at the Main Library or in your respective college/unit library to get help in person.


Telephone Us

Call the Reference Librarian with your question: (+632) 8-981-8500 local 2861 during library hours.