Ask-a-Librarian! Chat and Win Promo Mechanics

Need research help?

Experience our new Ask-a-Librarian and get a chance to win a Kingston 4gb USB Flash Drive by participating in the online survey.


Starting today May 18 to May 25, 2012, we will be testing an in-house virtual reference system. Aside from the live chat and offline webform, the system can archive all the questions and answers to a Query Knowledgebase, featuring Most Asked Topics, Most Recent Questions and Search by Services and Disciplines.

Please participate in our Ask-a-Librarian Survey, this will help improve the new system and our services. Survey participants will be entitled to win a Kingston 4Gb USB Flash Drive in the raffle draw.


1. Promo duration - May 18 to May 25, 2012.

2. Open to all UP students, Faculty, REPs, Admin and the general public.

3. Get a chance to win this prize:

     (2) winners of Kingston 4gb USB Flash Drive

4. To start, click here. It will direct you to the testing site, At the chat with the librarian menu, indicate your name, UP status, organization and valid email and click next to start the chat session. After the session, you will be asked to answer an online survey.

5. Answer the online survey and you will be entitled to one raffle entry. You must test the site and complete the survey form before a raffle entry will be credited to you.

6. Rest assured that the gathered data will be treated with utmost confidentiality. Your data will not be analyzed individually and the data will be used only collectively.

7. One raffle entry per person is qualified to join.

8. Raffle Draw will be on June 30, 2012 at the General Reference Section, Gonzalez Hall, University Library, University of the Philippines Diliman, Quezon City.

9. Raffle winners will be notified via email.

10. List of winner will be posted at University Library Website, UP Diliman Library Facebook account and UP Library Bulletin Online.

11. Winners can claim their prizes at the General Reference Section, Gonzalez Hall, University Library, University of the Philippines Diliman, Quezon City upon presentation of the following:
        a. 2 valid government issued ID and/or UP ID.

12. Winners must claim their prizes within 60 days from receipt of notification. Unclaimed prizes will be forfeited in favor of the University Library.

13. Prizes are not convertible to cash.

14. Employees of the University Library, UPD are qualified from joining the promotion.

Chat with the Librarian now!