About The Library

University Library

 

The University Library Diliman encompasses one Main Library and more than 40 College/Unit Libraries. It envisions global information exchange throughout the UP Library System. It is mandated to be the information resource center of excellence in the social sciences, humanities and basic sciences. It strives for full automation, a world-class collection and a staff of thoroughly modern information professionals.

The University Library was officially established by the Board of Regents in 1922, fourteen years after the founding of the University of the Philippines in 1908. The University Library, which was at the same time designated as the Department of Library Science was placed on equal level with other departments of instruction for the services of all colleges of the university. Between the years 1908 to 1922 University constituents made use of small libraries in the various units and colleges of the university and government libraries in Manila for their research and information needs.

The library collections of the University Library have been developed in aid of teaching, research and extension work in the disciplines designated to Diliman. Topping the list of choice collections in UP Diliman are the Filipiniana Collections, which come in print, non-print and digital forms.

Functions of the University Library:

  1. Learning Spaces: provide open, accessible, and engaging spaces, both physical and virtual, to support individual and collaborative learning and creative and critical thinking;
  2. Information Literacy: enhance information literacy and research skills through library instruction programs;
  3. Information Resources: collect, organize, and provide access to information resources in support of teaching, research and creative work, and extension work;
  4. Information Technology: modernize library functions and services, with particular emphasis on new information technologies; and
  5. Archives: ensure protection and longevity of the University Library's resources — digital, analog, and print — through effective archiving and digitization programs.

(Memorandum No. OVCAA-BMP 16-191 University Library (UL) Diliman: Functions, Programs and Services)

Main Library

The Main Library, which is the seat of library administration, is situated at Gonzalez Hall in the middle of the Academic Oval. In the light of the reorganization of the Office of the Vice Chancellor for Academic Affairs*, a new organizational structure has been adopted. There are four major divisions which covers the various functional sections:

(a) User Services Division, which lends books and provides reference, research and bibliographic services; undertakes user education programs;
(b) University Archives, which handles University records, UP publications, personal papers of prominent UP officials, alumni, faculty and staff, and 
maintains and preserve books, documents and archival materials;
(c) Technical Services Division, which formulates and implements standard acquisition and cataloging policies and procedures; and, 
(d) Information Technology Division, which 
provides digitization services and develops and maintains Library software applications, information systems and the Main Library computer network.

The User Services Division consists of five (5) readers services sections: Information Services and Instruction**, Filipiniana Books, Serials***, Special Collections, and the Social Sciences and Philosophy Library. The University Archives has four (4) sections: University Records, UPiana, Personal Papers and Preservation Services. The Technical Services Division has two sections: Cataloging and Metadata Services and Acquisitions. There are two sections under the Information Technology Division: Digitization Services and Information Systems and Network.

The Deputy University Librarian, a new assignment, was formed to mainly assist the University Librarian in the management of the operations in the Library on a day-to-day basis, and assume overall responsibility for the University Library in the absence of the University Librarian. Under the Deputy University Librarian are two sections: Administrative Services, which provides support to the functional sections/units of the Library; and, Strategic Communication, Research and Marketing Section to facilitate efficient internal and external communication; marketing of library collections and services, and, research and publication for the enhancement of Library service.

Bulk of the library collection in the social sciences, standard reference sources, local and foreign serials, UPiana and other special collections are found in the Main Library.

The Library’s print and non-book collection is complemented and updated by an extensive and multidisciplinary state-of-the-art electronic (CD-ROMs and online) databases which are accessible throughout the UP System. In the Main Library alone, there are OPAC terminals in the lobby and service sections. and over 40 Internet browsers in the Information Services and Instruction Section. These facilities are made available to library users from 8:00 AM to 12 midnight on weekdays and from 8:00 AM to 5:00 PM on Saturdays during regular semesters. Several computers are also provided in the other sections for library clients and staff use as well.

To safeguard and at the same time facilitate the circulation of library materials, a library security system with its prerequisite barcodes, barcode reader, magnetic strips, sensitizer-desensitizers and a closed circuit television were installed in the Main Library and other college/unit libraries.


*Executive Order No. PAEP 16-02
**Formerly General Reference Section, merged with Media Services Section.
***Merged Filipiniana Serials, Foreign Serials and Bibliography and Indexing Sections.
Updated 07 July 2016

Mission

To provide library users:

  • the best possible access to the information that they need in support of instruction, research and extension; and,
  • the best possible information services through the use of the new information and communication technologies (ICTs) as applied in libraries

Functions

Functions of The University Library, UP Diliman.

The University Library, comprising the Main Library and the College or Unit Libraries, shall have the following main functions:

a. Learning spaces: provide open, accessible, and engaging spaces, both physical and virtual, to support individual and collaborative learning and creative and critical thinking;

b. Information literacy: enhance information literacy and research skills through library instruction programs;

c. Information resources: collect, organize, and provide access to information resources in support of teaching, research and creative work, and extension work;

d. Information technology: modernize library functions and services, with particular emphasis on new information technologies; and,

e. Archives: ensure protection and longevity of the University Library's resources--digital, analog, and print--through effective archiving and digitization programs.

 

Source: Sec. 9, Executive Order No. PAEP 16-02
by Alfredo E. Pascual, President, University of the Philippines

 

Updated 05 July 2016

Organizational Structure

New Organizational Chart (EO No. PAEP 16-02)
 

Updated 07 July 2016

Main Library Sections

UP Diliman Trunkline (+632) 8-981-8500

Sections Service Hours α VOIP Local
University Librarian   2851, 2852
Deputy University Librarian   2856
Administrative Services Section Mon-Fri, 8 AM-12 PM, 1-5 PM 2852
 - Cashier (Lobby) Mon-Fri, 8 AM-12 PM, 1-5 PM 2863
Strategic Communication, Research and Marketing Section Mon-Fri, 8 AM-12 PM, 1-5 PM 2856
 - Information Desk (Lobby) Mon-Sat, 8 AM - 5 PM 2865
     
USER SERVICES DIVISION    
Information Services and Instruction Section
(formerly General Reference, merged with Media Services)
Mon-Fri, 8 AM-8 PM; Sat, 8 AM-5 PM 2861
Filipiniana Books Section Mon-Sat, 8 AM-5 PM 2859
Serials Section Mon-Sat, 8 AM-5 PM 2860
Social Sciences and Philosophy Library Mon-Sat, 8 AM-5 PM 2867
Special Collections Section Mon-Fri, 8 AM-5 PM 2855
     
UNIVERSITY ARCHIVES DIVISION    
UPiana Section (Theses/Dissertations and UP Publications) Mon-Fri, 8 AM-5 PM; Sat, 8 AM-12 NN 2868
Personal Papers Section Mon-Fri, 8 AM-12 PM, 1-5 PM 2866
Preservation Services Section (Bindery) Mon-Fri, 8 AM-12 PM, 1-5 PM 2862
University Records Section Mon-Fri, 8 AM-12 PM, 1-5 PM 2866
     
TECHNICAL SERVICES DIVISION    
Acquisitions Section Mon-Fri, 8 AM-12 PM, 1-5 PM 2853
Cataloging and Metadata Services Section Mon-Fri, 8 AM-12 PM, 1-5 PM 2857
     
INFORMATION TECHNOLOGY DIVISION    
Information Systems and Network Services Section Mon-Fri, 8 AM-12 PM, 1-5 PM 2864
Digitization Services Section Mon-Fri, 8 AM-12 PM, 1-5 PM 2858
     
     

α - Service hours of sections listed above are applicable on regular semesters.
Main Library services during the Midyear term (June-July) are from Monday to Friday, 8 AM to 5 PM only.

 


UNIVERSITY LIBRARIAN
Prof. Chito N. Angeles
Email: cnangeles@up.edu.ph
Telephone Number: 8-981-8500 local 2851/2852

 


DEPUTY UNIVERSITY LIBRARIAN
Ms. Elvira B. Lapuz
Email: eblapuz@up.edu.ph
Telephone Number: 8-981-8500 local 2856

 

ADMINISTRATIVE SERVICES SECTION (University Librarian's Office)
Address: 2/F North Wing, Main Library, Gonzalez Hall,
UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2852

Administrative Officer: Mylene P. Rufin
Email: mprufin@up.edu.ph

 

STRATEGIC COMMUNICATION, RESEARCH AND MARKETING SECTION
Address: 2/F North Wing, Main Library, Gonzalez Hall,
UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2856

Head Librarian: Ma. Esmeralda A. Abarabar

Email: maabarabar@up.edu.ph

 


USER SERVICES DIVISION

 

FILIPINIANA BOOKS SECTION
Address: Basement North Wing, Main Library, Gonzalez Hall,
UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2859

Facebook Page: https://www.facebook.com/updfilipinianabooks/
Head Librarian: Rhoel E. Rondilla
Email: rerondilla@up.edu.ph

 

INFORMATION SERVICES AND INSTRUCTION SECTION
(formerly General Reference Section, merged with Media Services)
Address: First Floor North Wing, Main Library, Gonzalez Hall,
UP Diliman, Quezon City

Telephone Number: 8-981-8500 local 2861

Head Librarian: Rizalyn V. Janio
Email: rvjanio@up.edu.ph

 

SERIALS SECTION
(merged Foreign Serials, Filipiniana Serials and Bibliography and Indexing Sections)
Address: 2/F South Wing, Main Library, Gonzalez Hall,
UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2860

Facebook Page: https://www.facebook.com/UPDSerialsSection
Head Librarian: Judith M. Pangilinan
Email: jmpangilinan@up.edu.ph


 

SOCIAL SCIENCES AND PHILOSOPHY LIBRARY
Address: First Floor South Wing, Main Library, Gonzalez Hall,
UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2867
Facebook Page: https://www.facebook.com/College-of-Social-Sciences-and-Philosophy-CSSP-...
Head Librarian: Grace B. Tabiendo
Email: gbtabiendo@up.edu.ph


 

SPECIAL COLLECTIONS SECTION
Address: 2/F South Wing, Main Library, Gonzalez Hall,
UP Diliman, Quezon City

Telephone Number: 8-981-8500 local 2855

Head Librarian: Amalia R. Javier

Email: arjavier@up.edu.ph

 


UNIVERSITY ARCHIVES DIVISION
Head Librarian: Eimee Rhea C. Lagrama
Email: eclagrama@up.edu.ph

 

UPIANA PUBLICATIONS
PRESERVATION SERVICES SECTION

Address: 3/F East Wing, Main Library,
Gonzalez Hall, UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2868, 2862 (Bindery)


UNIVERSITY RECORDS
PERSONAL PAPERS SECTION

Address: 3/F North Wing, Main Library,
Gonzalez Hall, UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2866

Head Librarian: Sheryl T. Gerodias
Email: stgerodias@up.edu.ph

 


TECHNICAL SERVICES DIVISION

 

ACQUISITIONS SECTION
Address: 2/F North Wing, Main Library, Gonzalez Hall,
UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2853

Head Librarian: Teresita J. Calub
Email: tjcalub@up.edu.ph

 

CATALOGING AND METADATA SERVICES SECTION
Address: 2/F North Wing, Main Library, Gonzalez Hall,
UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2857
Acting Head Librarian: Anthony N. Atuel

 


INFORMATION TECHNOLOGY DIVISION
Officer In-Charge: Val C. Crisostomo
Email: vccrisostomo@up.edu.ph, val.crisostomo@upd.edu.ph

 

INFORMATION SYSTEMS AND NETWORK SERVICES SECTION
Address: Data Center, Basement North Wing, Main Library,
Gonzalez Hall,
UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2864

DIGITIZATION SERVICES SECTION
Address: Data Center, Basement North Wing, Main Library,
Gonzalez Hall,
UP Diliman, Quezon City
Telephone Number: 8-981-8500 local 2858

 


Last Updated: 13 February 2020


 

Brief History

Every University Librarian since the University Library was established in 1922 has grappled with four basic concerns: the book fund, staff development, library services and information technology.
 
Mary Polk (1922-1924) from Indiana, USA, was the teacher of several heads of Philippine government libraries.
 
Gabriel A. Bernardo (1924-1957) built the Library in Padre Faura, giving it the reputation of being the best in Asia before the War. He rehabilitated and rebuilt the Library in Diliman after the War.
 
Marina G. Dayrit (1963-1981) systematized library services and the staff training, beefed up the library collection through Ford Foundation grants, developed the Filipiniana Special Collections and Archives, initiated microfilming and computerization.  Atty. Myrna S. Feliciano, College of Law Librarian, was officer-in-charge from 1981 until 1984.
 
Filomena M. Tann (1984-1986) decentralized acquisition and cataloging processes in accordance with revised policies and reorganization of the University Library System as approved by the Board of Regents.
 
Belen B. Angeles (1987-1999) obtained a Ford-Mellon grant to develop the humanities, social sciences and general science collections and to purchase license to use CDS/ISIS. She opened Media Services, converted the Filipiniana Collection to machine-readable form, opened the Online Public Access Catalog (OPAC), CD-ROM and INTERNET services.
 
Salvacion M. Arlante (1999-2012) launched the University Library Web site; purchased the integrated library system MAELISA; pursued and implemented the in-house developed Integrated Library System (iLib); adopted the policy of access versus holdings; promoted the welfare of the Research, Extension and Professional Staff; and is exploring alternative information technologies.
 
Rodolfo Y. Tarlit (2012-2014)
 
Chito N. Angeles (2014-present)
 
 

Brief Statistical Profile

Main Library Sections

Book/Non-Books

Serial Titles

Readers admitted

Information Services and Instruction Section

  • formerly General Reference Section and Media Services Section

12,248

-

85,906

Filipiniana Books Section

117,783

-

21,237

Serials Section

-

7,800

1,692

Special Collections Section

18,643

489

622

University Archives Division

18,370

-

-

Subtotal

167,044

8,289

109,457

College/Unit Libraries

Book/Non-Books

Serial Titles

Readers admitted

Archaeological Studies Program

3,632

63

3,235

Architecture

12,899

362

38,597

Arts and Letters

54,969

400

46,986

Asian Center

42,680

144

6,528

Asian Institute of Tourism

16,404

120

700

Business Administration

36,716

327

39,612

Economics

106,268

601

53,448

Education1

65,377

895

28,079

Engineering

68,820

1,818

353,746

Fine Arts

14,657

18

17,495

Home Economics

47,489

402

39,240

Human Kinetics

8,963

131

16,603

Islamic Studies

6,098

63

19,923

Labor and Industrial Relations

13,075

12

4,830

Law

113,218

594

20,601

Library and Information Studies

14,410

207

15,874

Mass Communication

36,914

429

28,666

Music

49,843

138

13,630

Public Administration and Governance

27,433

369

14,110

Science

92,899

2,006

180,900

Social Sciences and Philosophy 87,844 123 42,877

Social Work and Community Development

27,219

534

13,510

Statistics

12,626

130

17,446

Technology Management Center

3,103

170

2,237

Urban and Regional Planning

35,288

184

6,419

UP Extension Pampanga

14,326

5

87,107

Subtotal

1,013,170

10,245

1,112,399

TOTAL

1,180,214

18,534

1,221,856

Data consolidated from 2017 Annual Reports of Main Library sections and college and unit libraries, unless otherwise indicated.
1 - from 2016 annual reports



* Books/Non-books - includes AV materials
Page updated 8 June 2018.

College and Unit Libraries

Unless otherwise stated, the term Visitors on this page refers to non-UP private researchers and graduate students. UP alumni and government researchers are entitled to free use of the library for five (5) days per semester.

Library hours listed below are applicable on regular semesters (First Semester: August-December and Second Semester: January-May). During the Midyear Term (June-July), most libraries are open Mon-Fri, 8AM-5PM. Inquiries may be sent to the concerned unit libraries through the information below.

For access requirements or more information regarding visiting our libraries, you may check our Visitor Information page.

 

LIBRARIES UNDER DEGREE-GRANTING UNITS


 

ARCHAEOLOGICAL STUDIES PROGRAM LIBRARY (ASP Library)
Service Hours: Monday-Friday, 8:00 AM-12:00 PM, 1:00-5:00 PM*
Address: Albert Hall, Lakandula St. cor. E. Jacinto St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4594
Facebook Page: https://www.facebook.com/asplib
Head Librarian: Ma. Theresa T. Lubang
Email: 
mtlubang@up.edu.ph
Accepting visitors (except undergraduate students) every Monday.

 

COLLEGE OF ARCHITECTURE LIBRARY
Service Hours: Monday-Friday, 9:00 AM-6:00 PM
Address: Bldg. 2 UPDCA Complex, Epifanio de los Santos St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3139
Head Librarian: Lyle D. Manaay
Email: ldmanaay@up.edu.ph
Accepting visitors (except undergraduate students) every Monday.

 

COLLEGE OF ARTS AND LETTERS LIBRARY (CAL Library)
Service Hours: Monday-Saturday, 8:00 AM-5:00 PM
Address: Ground Floor, CAL New Bldg., Roxas Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2381/2412, 433-7159
Facebook: 
https://www.facebook.com/ArtsAndLettersLibrary/
Head Librarian: Regina N. Murillo
Email: rnmurillo@up.edu.ph
Accepting visitors (except undergraduate students) every Monday.

 

CAL GONZALO GONZALEZ READING ROOM
Institute of Creative Writing
College of Arts and Letters Library
Ground Floor, CAL New Bldg., Roxas Ave., UP Campus, Diliman, Quezon City

 

ASIAN CENTER LIBRARY
Service Hours: Monday-Saturday, 8:00 AM-6:00 PM
Address: GT-Toyota Asian Cultural Center, Magsaysay cor. Katipunan Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3579, 920-3549 (telefax)
Website: http://ac.upd.edu.ph/index.php/faculty-and-staff/library
Library Email: aclib.upd@up.edu.ph
Facebook Page: Asian Center Library

Head Librarian: Eustaquia G. Landa
Email: eglanda@up.edu.ph
Accepting visitors (except undergraduate students) from Monday to Friday.

 

ASIAN INSTITUTE OF TOURISM LIBRARY (AIT Library)
Service Hours (effective 01 September 2019): Monday, Wednesday, Thursday & Friday, 7:00 AM-5:00 PM; Tuesday, 8:00 AM-5:00 PM; Saturday, 7:00 AM-4:00 PM
Address: 2nd Floor AIT Building, Commonwealth Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2800

Head Librarian: Gladys A. Florendo
Emai
l: gaflorendo@up.edu.ph
Accepting visitors (except undergraduate students) every Monday and Wednesday.

 

CESAR E.A. VIRATA SCHOOL OF BUSINESS LIBRARY (VSB Library)
Service Hours: Monday, 8:00 AM-5:00 PM; Tuesday-Friday, 8:00 AM-6:00 PM
Address: UP Cesar E.A. Virata School of Business Library, UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3454
Website: http://updcbalib.wix.com/home
Library Email: library.cba@up.edu.ph, librarycba@gmail.com
Head Librarian: Corazon M. Gamboa
Accepting visitors (except undergraduate students) every Monday.

 

SCHOOL OF ECONOMICS LIBRARY
Service Hours: Monday-Friday, 8:00 AM-5:00 PM
Address: Guerrero St., UP Campus, Diliman, Quezon City
Telephone: 927-2044 (direct line); 8-981-8500 local 3478 (VOIP)
Website: 
https://library.econ.upd.edu.ph/
Library Email: library@econ.upd.edu.ph
Facebook Page: 
https://www.facebook.com/upselib
Twitter: https://twitter.com/lib_upse

Head Librarian: Brian Lloyd B. Dayrit
Accepting visitors (except undergraduate students) every Monday.

 

COLLEGE OF EDUCATION LIBRARY
Service Hours: Monday and Saturday, 8:00 AM-6:00 PM; Tuesday-Friday, 8:00 AM-7:00 PM
Address: 3rd Floor Benitez Hall, Roxas Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2808
Website: http://lib.educ.upd.edu.ph
Library Email: upeducref@gmail.com
Facebook Page: http://www.facebook.com/updeduclib
Head Librarian: Merlyn A. Sornoza
Email: merlyn.sornoza@up.edu.ph
Accepting visitors (except undergraduate students) from Monday to Friday only. Strictly no visitors on Saturdays.


 

COLLEGE OF ENGINEERING LIBRARY
Website: http://www.engglib.upd.edu.ph/
Facebook Page:
https://www.facebook.com/enggLib/
Twitter: @engglib (https://twitter.com/engglib)
Instagram: https://www.instagram.com/engglib/
YouTube: https://www.youtube.com/user/EnggLib
RSS Feed: http://blog.engglib.upd.edu.ph/
Head Librarian: Sharon Ma. S. Esposo-Betan
Email: ssesposo-betan@engglib.upd.edu.ph
Accepting all types of visitors every Monday and Saturday.

 

COLLEGE OF ENGINEERING LIBRARY I
Service Hours: Monday-Friday, 8:00 AM-7:00 PM; Saturday, 8:00 AM-5:00 PM
Address: Second Floor, Melchor Hall, Osmena Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3143/3144, 0917-8512541
Library Email: library@engglib.upd.edu.ph

 

COLLEGE OF ENGINEERING LIBRARY II
Service Hours: Monday-Friday, 8:00 AM-7:00 PM; Saturday, 8:00 AM-5:00 PM
Address: First Floor, UP Alumni Engineers Centennial Hall, Velasquez St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3251/3252, 0917-8512541
Library Email: library@engglib.upd.edu.ph

 

COLLEGE OF FINE ARTS LIBRARY (CFA Library)
Service Hours: Monday-Friday, 8:00 AM-6:00 PM*
Address: Bartlett Hall, Jacinto St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3979
Library Email: updcfalib@gmail.com
Facebook: https://www.facebook.com/cfalib
Head Librarian: Roselily A. Medrano
Email: ramedrano@up.edu.ph
 
Accepting visitors (except undergraduate students) every Monday.

 

COLLEGE OF HOME ECONOMICS LIBRARY (CHE Library)
Service Hours: Monday-Friday, 8:00 AM-6:00 PM*; Saturday, 9:00 AM-1:00 PM
Address: Alonso Hall, Regidor St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3411
Website: http://updchelib.wix.com/chelib
Library Email: library.che@up.edu.ph
Facebook Page: https://www.facebook.com/College-of-Home-Economics-Library-114592688578786/
Head Librarian: Zenaida R. Ponseca
Email: zrponseca@up.edu.ph
Accepting visitors (except undergraduate students) every Monday.

 

COLLEGE OF HUMAN KINETICS LIBRARY (CHK Library)
Service Hours: Monday, 8:00 AM-5:00 PM; Tuesday-Friday, 7:00 AM-5:00 PM; Saturday, 8:00 AM-4:00 PM
Address: First Floor, Ylanan Hall, UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4132
Library Email: chklib@upd.edu.ph, upchklibrary@gmail.com
Website: http://chklib.wix.com/upchklibrary
Facebook: https://www.facebook.com/UPCHKLibrary
Head Librarian: 
Graciela T. Villalonga
Email: gtvillalonga@up.edu.ph
Accepting visitors (including undergraduate students) every Monday (limited slots available). An appointment is required to gain access to the collection.

 

INSTITUTE OF ISLAMIC STUDIES LIBRARY (IIS Library)
Service Hours: Monday-Saturday, 8:00 AM-5:00 PM
Address: Romulo Hall, Guerrero cor. Magsaysay St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3585
Website: http://iis.upd.edu.ph/?page_id=128
Head Librarian: Romila Diana M. Saguil
Email: rmsaguil@up.edu.ph
Accepting all types of visitors from Monday to Friday.

 

CIPRIANO CID MEMORIAL LIBRARY, School of Labor and Industrial Relations (SOLAIR Library)
Service Hours: Tuesday-Saturday, 9:00 AM-6:00 PM
Address: Bonifacio Hall, E. Jacinto St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4071
Website: http://solair.upd.edu.ph/library.html
Facebook: https://www.facebook.com/UPSOLAIR.Library/
Head Librarian: Myzel Y. Marifosque
Email: mymarifosque@up.edu.ph
Accepting visitors (except undergraduate students) from Tuesday to Friday.

 

COLLEGE OF LAW LIBRARY
Service Hours: Monday-Friday, 7:30 AM-9:00 PM; Saturday, 8:00 AM-7:00 PM
Address: Espiritu Hall, Magsaysay St., UP Campus, Diliman, Quezon City
Telephone: 929-2180 or 920-5514 local 300-302
Website: http://lawlib.upd.edu.ph/
Library Email: lawlib.upd@up.edu.ph
Facebook: https://www.facebook.com/uplawlib
Head Librarian: Mr. Rene B. Manlangit

Accepting all types of visitors every Monday and Saturday.

 

SCHOOL OF LIBRARY AND INFORMATION STUDIES LIBRARY (SLIS Library)
Service Hours: Monday-Saturday, 8:00 AM-5:00 PM
Address: Third Floor, Gonzalez Hall, Apacible St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2872
Website: http://slis.upd.edu.ph/library/
Facebook: https://www.facebook.com/UPSLISLibrary/
Head Librarian: Jessie Rose M. Bagunu
Email: jmbagunu@up.edu.ph

Accepting visitors (except undergraduate students) every Monday and Wednesday.

 

MARINE SCIENCE INSTITUTE LIBRARY (MSI Library)
Service Hours: Monday-Friday, 8:00 AM-6:00 PM
Address: Velasquez St., National Science Complex, UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2913
Website: http://www.msi.upd.edu.ph/~msilibrary/
Facebook: https://www.facebook.com/msilib
Head Librarian: Jocelyn O. Razal
Email: library@msi.upd.edu.ph
Accepting all types of visitors from Monday to Friday.

 

BOLINAO MARINE LABORATORY LIBRARY (BML Library)
Marine Science Institute Satellite Library, Bolinao Marine Laboratory (BML)
Address: Guiguiwanen, Luciente I, Bolinao, Pangasinan
Facebook: http://www.facebook.com/upbolinaomarinelab/

Head Librarian: Jocelyn O. Razal
Accepting visitors by appointment. Please send request of use to the BML Admin at bml@msi.upd.edu.ph.

 

COLLEGE OF MASS COMMUNICATION LIBRARY (CMC Library)
Service Hours: Monday-Friday, 8:00 AM-6:00 PM; Saturday, 9:00 AM-2:00 PM
Address: Ground Floor Left Wing, CMC Annex Building, Plaridel Hall, Ylanan St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2673/2676
Facebook: https://www.facebook.com/cmclib/
Contact Person: Irene B. Sia
Email: ibsia@up.edu.ph

Accepting visitors and students from other colleges and universities, undergraduate and graduate students every Monday, provided that they are working on their theses/dissertations.

 

COLLEGE OF MUSIC LIBRARY
Service Hours: Monday-Friday, 8:00 AM-6:00 PM
Address: First Floor, José Maceda Hall, Osmeña Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2634
Website: http://music.upd.edu.ph/library.html
Head Librarian: Florinda S. Santos
Email: fssantos@up.edu.ph
Accepting all types of visitors every Monday.

 

NATIONAL COLLEGE OF PUBLIC ADMINISTRATION AND GOVERNANCE LIBRARY (NCPAG Library)
Service Hours: Monday-Friday, 9:00 AM-6:00 PM; Saturday, 8:00 AM-5:00 PM
Address: Raul P. De Guzman St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4157, 928-5408
Website:
 http://libncpag.wixsite.com/home
Library Email: ncpaglib@upd.edu.ph
Head Librarian: 
Jocelyn P. Basa
Email: jpbasa@up.edu.ph 

Accepting visitors (except undergraduate students) every Monday.

 

COLLEGE OF SCIENCE LIBRARY (CS Library)
Service Hours: Monday-Friday7:00 AM-6:00 PM
Address: Velasquez St., National Science Complex, UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3807/3808, 426-6606

Library Email: cslib@science.upd.edu.ph
Website: 
http://www.cslib.upd.edu.ph/
Facebook: https://www.facebook.com/UPCSLibrary
Head Librarian: Marie Antoinette D. Villaflor
Email:
mdvillaflor3@up.edu.ph
Accepting all types of visitors from Monday to Friday.

 

CS STUDY NOOK
Hours: Monday-Sunday, 24 hours
Address: Ground Floor, College of Science Library, Velasquez St., National Science Complex, UP Campus, Diliman, Quezon City

For UP students, faculty and staff only. Registration is required. No visitors allowed.

 

INSTITUTE OF BIOLOGY LIBRARY
Service Hours: Monday-Friday, 9:00 AM-1:00 PM; 2:00 PM-6:00 PM
Facebook Page: https://www.facebook.com/IBLibrary6/
Librarian In-Charge: Jonathan Lim

 

INSTITUTE OF CHEMISTRY LIBRARY
Service Hours: Monday-Friday, 8:00 AM-12:00 NN; 1:00 PM-5:00 PM
Facebook Page: https://www.facebook.com/iclibupd/
Library Staff In-Charge: Lotea Luangco

 

INSTITUTE OF ENVIRONMENTAL SCIENCE AND METEOROLOGY LIBRARY (IESM Library)
Service Hours: Monday, Wednesday, Friday (MWF), 8:00 AM-12:00 NN; 1:00 PM-5:00 PM; Tuesday, Thursday (TTh), 8:00 AM-12:00 NN
Facebook Page: https://www.facebook.com/upiesmlibrary/
Library Staff In-Charge: Jeralyn R. Miranda

 

INSTITUTE OF MATHEMATICS LIBRARY
Service Hours: Monday-Friday, 8:00 AM-12:00 NN; 1:00 PM-5:00 PM
Telephone: 8-981-8500 local 3854
Facebook Page:
https://www.facebook.com/mathlib/
Librarian In-Charge: Judy Ann Emano

 

MATERIALS SCIENCE AND ENGINEERING PROGRAM LIBRARY
Service Hours: Tuesday and Thursday, 1:00 PM-5:00 PM

Library Staff In-Charge: Jeralyn R. Miranda

 

NATIONAL INSTITUTE OF GEOLOGICAL SCIENCES LIBRARY (NIGS Library)
Service Hours: Monday-Friday, 8:00 AM-6:00 PM
Telephone: 8-981-8500 local 3758
Facebook Page: https://www.facebook.com/nigslibrary/
Librarian In-Charge: Mildred Yabes

 

NATIONAL INSTITUTE OF MOLECULAR BIOLOGY AND BIOTECHNOLOGY LIBRARY (NIMBB Library)
Service Hours: 
Monday-Friday, 9:00 AM-1:00 PM; 2:00 PM-6:00 PM
Facebook Page: https://www.facebook.com/nimbblibrary/
Librarian In-Charge: Fraymon Joy Cruz

 

NATIONAL INSTITUTE OF PHYSICS LIBRARY (NIP Library)
Service Hours: 
Monday-Friday, 8:00 AM-12:00 NN; 1:00 PM-5:00 PM
Facebook Page: https://www.facebook.com/niplib/
Library Staff In-Charge: Gean Pearl Reynoso


 

COLLEGE OF SOCIAL SCIENCES AND PHILOSOPHY LIBRARY (CSSP Library)
Service Hours: Monday-Saturday, 8:00 AM-5:00 PM
Address: First Floor, Gonzalez Hall, Apacible St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2867
Head Librarian: Grace B. Tabiendo
Facebook Page: 
https://www.facebook.com/College-of-Social-Sciences-and-Philosophy-CSSP-Library-159406137416589/
Email: gbtabiendo@up.edu.ph
Accepting visitors (except undergraduate students) every Monday and Wednesday.

 

DEPARTMENT OF LINGUISTICS LIBRARY
Service Hours: Monday-Thursday 9am-12nn, 1-4pm; Friday 9am-12nn
Address: Room 400-B Palma Hall, Roxas Ave., UP Campus, Diliman, Quezon City
Department Phone: 8-981-8500 local 2128; 926-9887
Contact Persons: Victoria N. Vidal and Jurekah Chene S. Abrigo
Email Address: lingg@kssp.upd.edu.ph
All materials are for room-use only. Accepting visitors.

 

CSSP READING HALL  (formerly Third World Studies Library)
Service Hours: Monday-Friday,  8am-12nn, 1pm-5pm
Address: Palma Hall Complex, Roxas Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2439
Facebook: https://www.facebook.com/CSSPReadingHall/
Library Staff In-Charge: Luzviminda A. Francisco
Accepting visitors (except undergraduate students) every Monday

 

POPULATION INSTITUTE LIBRARY
Service Hours: Monday-Friday, 1:00-5:00 PM
Address: 3rd Floor, Palma Hall, Roxas Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 2457
Facebook: https://www.facebook.com/popilib/
Email: popilib65@gmail.com
Librarian In-Charge: Romena S. Vicente
Accepting all types of visitors from Monday to Friday.

 

COLLEGE OF SOCIAL WORK AND COMMUNITY DEVELOPMENT LIBRARY (CSWCD Library)
Service Hours: Monday & Saturday, 8:00 AM-5:00 PM*; Tuesday-Friday, 8:00 AM-6:00 PM
Address: Tandang Sora Hall, Magsaysay Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4104
Website: http://cswcd.upd.edu.ph/?page_id=19
Library Email: cswcdaklatan@gmail.com
Facebook: https://www.facebook.com/profile.php?id=100013054332702
Head Librarian: Soledad J. Fonseca
Email: sjfonseca@up.edu.ph

Not accepting visitors.

 

SCHOOL OF STATISTICS LIBRARY
Service Hours: Monday-Friday, 8:00 AM-7:00 PM; Saturday, 8:00 AM-5:00 PM
Address: UPSS New Building, T. H. Pardo de Tavera St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3507
Library Email: library.upstatistics2012@gmail.com
Facebook: 
https://www.facebook.com/schoolofstatisticslibrary
Head Librarian: Anthony A. Atibagos
Email: aaatibagos@up.edu.ph
Accepting visitors (except undergraduate students) every Monday.

 

TECHNOLOGY MANAGEMENT CENTER LIBRARY (TMC Library)
Service Hours: Tuesday-Friday, 9:30 AM-12:00 NN, 1:00-6:30 PM; Saturday, 8:00 AM-12:00 NN, 1:00-5:00 PM
Address: Unit 2, ASTI Bldg., C.P. Garcia Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3883
Facebook: https://www.facebook.com/updtmclibrary/
Head Librarian: Grace A. Garcia
Email: gagarcia1@up.edu.ph
Accepting visitors (except undergraduate students) from Tuesday to Friday.

 

SCHOOL OF URBAN AND REGIONAL PLANNING LIBRARY (SURP Library)
Service Hours: Monday-Friday, 9:00 AM-6:00 PM; Saturday, 8:00 AM-5:00 PM
Address: E. Jacinto St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4084
Website: http://upsurplibrary.wixsite.com/upsurplib

Library Email: upsurplib@gmail.com
Facebook: http://www.facebook.com/upsurplib
Head Librarian: Evelyn Laxamana

Email: evelyn.laxamana@up.edu.ph
Accepting visitors (except undergraduate students) every Monday.

 

UP DILIMAN EXTENSION PROGRAMS IN PAMPANGA & OLONGAPO LIBRARIES (UPEPP & UPEPO Libraries)
Service Hours: Tuesday-Saturday, 7:00 AM-5:00 PM (Pampanga); Saturday, 8:00 AM-5:00 PM (Olongapo)
Address: 
UP Clark Campus, Bldg. N3687, Ramon Magsaysay Avenue Extension, Clark Free Port Zone, Mabalacat City 2010, Pampanga
Telephone: (045) 499-2231
Head Librarian: Merck Sianson M. Tan

Email: mmtan1@up.edu.ph
Accepting all types of visitors.

 

 

K-12 LIBRARY


 

UP INTEGRATED SCHOOL LIBRARY (UPIS Library)
Service Hours: Monday, 8:00 AM-12:00 PM; Tuesday-Friday 7:00 AM-5:00 PM (No Noonbreak)
Address: Ma. Regidor St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4456
Head Librarian: Ma. Wilma S. Azarcon
Email: msazarcon@up.edu.ph
Accepting all types of visitors.

 

 

LIBRARIES and INFORMATION SERVICE CENTERS UNDER
RESEARCH, EXTENSION and OTHER NON-DEGREE GRANTING UNITS.


 

DZUP 1602 RESEARCH AND INFORMATION SERVICES
Contact Persons: Edgie Francis Uyanguren / Maria Raiza Magsino / Ivy Claudio (station manager)
Address: Department of Broadcast Communication, College of Mass Communication, UP Diliman, Quezon City
Telephone: 8-981-8500 local 2681 (tech), 2683 (office), 3930 (transmitter) or 2667 ; 503-8288 (direct line)
Facebook: https://www.facebook.com/dzup1602am/
Website: http://www.dzup.org
Email: dzup.ppu@gmail.com (production)

 

CENTER FOR ETHNOMUSICOLOGY LIBRARY
Service Hours: Monday-Friday, 9:00am-12:00pm; 1:00-4:00pm
Address: Rm. 218-220, 2nd Floor, Abelardo Hall, College of Music, Osmeña Ave., UP Campus, Diliman, Quezon City
Telephone: 925-7139, 8-981-8500 loc. 2626
Website: http://upethnom.com/facilities-and-services/library/
Facebook: https://www.facebook.com/upethno
Twitter: https://twitter.com/UPEthno
Email: upethno@gmail.com
Librarian: Grace Ann F. Buenaventura
Accepting all types of visitors.

 

CENTER FOR INTEGRATIVE AND DEVELOPMENT STUDIES Library (CIDS Library)
Service Hours: Monday-Friday, 8:00am-12:00pm; 1:00-5:00pm
Address: Ground Floor, Ang Bahay ng Alumni, Magsaysay Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 loc. 4266 to 68, 09175488143
Website: http://cids.up.edu.ph/
Facebook: https://www.facebook.com/upcids/
Twitter: https://twitter.com/upcids
Email: jecruzado@up.edu.ph, jolocruzado@gmail.com
Librarian In-Charge: Joseph Angelo Cruzado
Accepting all types of visitors. Visitors are requested to set an appointment with the librarian-in-charge.

 

NAOMI "SHOKO" MATSUMOTO TECHNICAL THEATER LIBRARY AND ARCHIVE
Center for International Studies
Address: Benton Hall, Roxas Ave., UP Diliman, Quezon City
Contact Person: Dwayne Banzon
Email: rfbanzon@upd.edu.ph

An appointment is required to gain access to the collection.

 

JORGE B. VARGAS MUSEUM AND FILIPINIANA RESEARCH CENTER LIBRARY AND ARCHIVES (Vargas Museum Library and Archives)
Service Hours: Tuesday-Friday, 9:00am-12:00pm; 1:00-4:30pm; Saturday, 1:00-4:30pm
Address: Roxas Ave., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4022; 928-1927
Telefax: 928-1925
Website: http://vargaslibraryarchive.wixsite.com/home/home
Facebook: https://www.facebook.com/vargaslibraryarchive/
Email: vargaslibraryarchives@gmail.com
Librarian: Ma. Cecilia A. Raynera
Accepting all types of visitors. An appointment is required to gain access to the collection.

 

NATIONAL INSTITUTE FOR SCIENCE AND MATHEMATICS EDUCATION DEVELOPMENT (NISMED) LIBRARY
Service Hours: Monday-Friday, 8:00 AM-12:00 PM, 1:00-5:00 PM
Address: E. Quirino Ave., UP Campus, Diliman, Quezon City

Telephone: 8-981-8500 local 3901 > local 113; 928-1563 local 113
Facebook Page: https://www.facebook.com/UPNISMED.LIBRARY/

Head Librarian: Cherry A. Velasco
Email: cherry.velasco@upd.edu.ph

Accepting all types of visitors.

 

INSTITUTE FOR SMALL-SCALE INDUSTRIES LIBRARY (ISSI Library)
Service Hours: Monday-Friday, 8:00am-5:00pm
Address: Virata Hall, Jacinto St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4052 (administrative staff), forward to local 171
Contact Person:
Marilou N. Andres

 

NATIONAL CENTER FOR TRANSPORTATION STUDIES LIBRARY (NCTS Library)
Service Hours: Monday-Friday, 8:00am-12:00pm, 1:00-5:00pm
Address: 2nd Floor, NCTS Bldg., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 3553
Head Librarian: Julius E. Panotes
Email: jepanotes@upd.edu.ph
Accepting all types of visitors.

 

CENTER FOR WOMEN'S AND GENDER STUDIES LIBRARY (UP CWGS Library)
Service Hours: Monday-Friday, 8:30am-12:00pm, 1:00-5:00pm
Address: Magsaysay Ave. cor. Ylanan St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4229
Website: 
https://cws.up.edu.ph/
Contact Person: Ardis Anna V. Gonzales
Email: ardisanna_gonzales@yahoo.com
Accepting all types of visitors.

 

VANGUARD LIBRARY
Service Hours: Tuesday, Thursday, 9:00am-12:00pm; 2:00-5:00pm
Address: First Floor, UP Vanguard Building, Ylanan St., UP Campus, Diliman, Quezon City
Telephone: 8-981-8500 local 4203, 927-0589
Librarian In-Charge: Jocelyn P. Basa

Accepting all types of visitors.

 


*Open during 12:00-1:00pm but no desk service.
Updated as of 5 February 2020

Citizen's Charter

CITIZEN'S CHARTER
of
THE UNIVERSITY LIBRARY
UNIVERISTY OF THE PHILIPPINES DILIMAN

MANDATE

To be the information resource center of excellence in the social sciences, humanities and basic sciences.

 

MISSION

To provide library users the best possible access to information in support of instruction, research and extension; and the best possible information services through the use of new Information and Communications Technology (ICT) as applied to libraries.

 

EXTERNAL SERVICES

  1. Registration for Library Access (UPL Form No. 144a)

  2. Issuance of Temporary Library Card (UPL Form No. 161a)

  3. Checking-Out (Borrowing) of Library Books

  4. Checking-In (Returning) of Library Books

  5. Renewing books borrowed / checked-out

  6. Payment of Fines

  7. Payment for Lost Book/s

  8. Request for Paging of Library Resources in Closed-Shelves System for Room-Use

  9. Request for Paging of Library Resources in Closed-Shelves System for Room-Use and UP Users Only

  10. Returning Library Resources in Closed-Shelves System

  11. Request for Photocopy of Books and Other Library Resources

  12. Request for Reference/Information, Bibliographic, and Research Support Services

  13. Request for Extended Reading

  14. Inter-Library Loan (ILL)

  15. Document Delivery

  16. Request for Use of PCs and Electricity for Personal Equipment

  17. Request for Remote Access Account and Access to College-based Subscription

  18. Request for Self-Service Printing

  19. Request for Self-Service Scanning

  20. Request for Microfilm Conversion

  21. Request for Use of Discussion Rooms

  22. Request for Library Accommodations

  23. Request for Index to Philippine Periodicals on Print

  24. Request for Access to Restricted Theses & Dissertations (College/Unit Libraries)

  25. Request for Turnitin Account and Request for Similarity Index Report (College of Engineering Library)

  26. Borrowing of Other Library Resources (College of Engineering Library)

 

FEEDBACK

For comments and suggestions, please fill in the feedback form located at http://www.mainlib.upd.edu.ph?q=cc-feedback-form.

 

FILE A COMPLAINT

In writing

  1. Proceed to the Information Desk at the Main Library Lobby

  2. Answer the Client Complaint Form

  3. Drop the Complaint Form in the Red box

  4. For inquiries and follow-up, contact the Anti-Red Tape Focal Person at (02) 8981-8500 loc. 2856 or at maabarabar@up.edu.ph

Through telephone call

  1. Dial (02) 8981-8500 local 2856

  2. Provide the following information:

    1. Name of person being complained

    2. Incident

    3. Evidence

  3. For inquiries and follow-up, contact the Anti-Red Tape Focal Person at (02) 8981-8500 loc. 2856 or at maabarabar@up.edu.ph

Online

  1. Answer the Client Complaint Form at https://www.mainlib.upd.edu.ph/?q=cc-complaint-form

  2. For inquiries and follow-up, contact the Anti-Red Tape Focal Person at (02) 8981-8500 loc. 2856 or at maabarabar@up.edu.ph

 

Registration for Library Access (UPL Form No. 144a)

1. Registration for Library Access (UPL Form No. 144a)

On designated days of the week, the University Library Diliman accepts visitors/non-UP researchers including UP alumni, former UP faculty and staff; graduate students from other schools; government and private researchers; and, in a number of libraries, undergraduate students from other schools.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen

Who may avail:

Non-UP Users

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

For UP Alumni:

 

1. Valid ID with picture

Requesting Party

2. Proof of program completion or graduation from UP

Office of Alumni Relations

Office of the University Registrar

Respective College / Units

3. 1” x 1” photo (1 original copy)

Requesting Party

For Non-UP Users:

 

1. Valid ID with picture

Requesting Party

2. Referral or Request Letter

(1 original copy)

Sending Institution or Requesting Party

3. 1” x 1” photo (1 original copy)

Requesting Party

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present valid ID with picture and referral letter or proof of program completion

1. Verify identity of client and validity of ID and letter or proof of program completion

NONE

10 Minutes

 

Library Personnel

College / Unit Libraries

2. Accomplish Special Registration Permit Form

2. Check for accuracy of information

NONE

5 Minutes

3. Pay Research Fee

3. Process payment and issue receipt

See table below

3 Minutes

Designated Collection Officer Main Library or College / Unit Libraries

4. Receive Library Card/Permit (UPL Form No. 144a)

4. Issue Library Card / Permit (UPL Form No. 144a)

NONE

2 Minutes

Library Personnel

Main Library or College / Unit Libraries

TOTAL:

 

17 Minutes

 

TABLE OF RATES

Classification

Research Fee

UP Alumni

  • Free- First 5 Visits / Per Semester
  • PHP 20 / Day applies after the first 5 visits
  • PHP 450 / Semester
  • PHP 300 / Midyear

Government Researchers

PHP 20 / Day

Non-UP (Private Researchers)

PHP 50 / Day

For Undergraduate Students (only for selected libraries)

PHP 25 / Day

For Science High School Students

(only for selected libraries)

PHP 10 / Day

 

Issuance of Temporary Library Card (UPL Form No. 161a)

2. Issuance of Temporary Library Card (UPL Form No. 161a)

A student who has no ID (e.g. new student or one who has lost his ID), cross-registrant, special student, or a non-degree student may be issued a temporary ID (Green) by his college library. For students who were advised by the Office of the University Registrar, their temporary ID card is issued by the Main Library.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen

Who may avail:

UP Students

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Form-5 (or any proof of enrollment)

Office of the University Registrar

  1. Appointment Schedule for new ID

Office of the University Registrar

3. 1” x 1” photo (1 original copy)

Requesting Party

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present validated Form-5 and appointment schedule for new ID

1. Compare and verify accuracy of information in the validated Form-5 and User Registration Form

NONE

3 Minutes

 

Library Personnel

ID Validation Counter, Main Library or College / Unit Libraries

2. Fill-out Temporary ID card and attach 1x1 picture

 

2. Check for accuracy and completeness of information

NONE

5 Minutes

 

2.1. Set the date validity of the Temporary Library Card on the appointment date for new ID

NONE

1 Minute

3. Receive Temporary Library Card

3. Issue Temporary Library Card (UPL Form No. 161a)

NONE

1 Minute

TOTAL:

 

10 Minutes

 

 

Checking-Out (Borrowing) of Library Books

3. Checking-Out (Borrowing) of Library Books

Library books may be borrowed by bona fide UP Diliman students, faculty members and staff.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished Book Card (UPL Form No. 121- in varying colors based on the type of resources and section or unit)

Main Library

College / Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Accomplish book card with name, college and student / employee number

 

 

NONE

2 Minutes

 

 

2. Hand in duly accomplished book card, the book to be borrowed, and valid ID (polaroid ID or temporary library card)

2. Receive book, duly accomplished book card, and valid ID

 

NONE

1 Minute

Library Personnel

Circulation Section,

Main Library and College / Unit Libraries

 

2.1. Scan ID and verify borrower’s status at the UPD Integrated Library System

 

NONE

1 Minutes

 

2.2. Scan barcode of book and check-out under the borrower's account

NONE

1 Minute

 

2.3. Deactivate RFID tag of book

NONE

1 Minute

 

2.4. Stamp due date and counter sign Due Date Slip and Book Card

NONE

2 Minutes

 

2.5. Print receipt of book borrowed

NONE

1 Minute

3. Receive book

3. Issue receipt and book borrowed

NONE

1 Minute

TOTAL:

 

10 Minutes

 

 

Checking-In (Returning) of Library Books

4. Checking-In (Returning) of Library Books

To avoid tagging of deficiency by the University Library, bona fide UP Diliman students, faculty members and staff must return library books.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Book/s for return

Requesting Party

2. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present book/s for return/check-in

1. Receive book/s for return/check-in

 

NONE

1 Minute

Library Personnel

Circulation Section,

Main Library and College / Unit Libraries

 

1.1. Scan barcode of book for return and clear it from the borrower's account at the Integrated Library System

NONE

1 Minute

 

1.2. Enable RFID tag of book

NONE

1 Minute

 

1.3. Print receipt of book returned

NONE

1 Minute

2. Receive Transaction (return/check-in) Receipt

2. Issue Transaction (return/check-in) Receipt

NONE

1 Minute

TOTAL:

 

5 Minutes

 

 

Renewing books borrowed / checked-out

5. Renewing books borrowed / checked-out

Bona fide UP Diliman students, faculty members and staff may renew the loan duration of books they have borrowed.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Book/s for renewal

Requesting Party

2. Valid ID, Temporary Library Card for Students

(if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Hand in ID and book/s for renewal

1. Receive ID and book/s

NONE

2 Minutes

Library Personnel

Circulation Section,

Main Library and College / Unit Libraries

 

1.1. Retrieve and Hand in Book Card of book/s for renewal

NONE

3 Minutes

2. Accomplish Book Card with name, college, and student / employee number

2. Scan barcode of book for return and clear it from the borrower's account at the Integrated Library System

NONE

2 Minutes

 

2.1. Scan ID and verify borrower’s status at the UPD Integrated Library System

NONE

1 Minute

 

2.2. Scan barcode of book and check-out under the borrower's account

NONE

1 Minute

 

2.3. Stamp return on old due date and stamp new due date and counter sign Due Date Slip and Book Card

NONE

1 Minute

 

2.4. Print transaction receipt of book/s renewed

NONE

1 Minute

3. Receive book/s renewed and transaction receipt

3. Issue renewed book/s and transaction receipt

NONE

1 Minute

TOTAL:

 

12 Minutes

 

 

Payment of Fines

6. Payment of Fines

Settlement of obligations or fines for library books returned beyond due date.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Borrowed Books

Requesting Party

2. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present book to the Collection Officer

1. Checks due date and compute fine

NONE

5 Minutes

 Designated Collection Officer, Main Library and College / Unit Libraries

2. Pay fine

2. Issue receipt

See table below

1 Minute

3. Present book and payment receipt to Section

3. Scan barcode of the book to be returned and clear it from the borrower's account

NONE

1 Minute

Library Personnel

Circulation Section,

Main Library and College / Unit Libraries

 

3.1. Enable RFID tag of book

NONE

1 Minute

 

3.2. Print receipt of book returned

NONE

1 Minute

4. Receive Transaction Receipt

4. Hand the return/check-in receipt to client

NONE

1 Minute

TOTAL:

 

10 Minutes

 

 

TABLE OF FINES

 

Regular Circulation

Reserved

First Hour

Not Applicable

PHP 1.00

Succeeding Hour After the First Hour

Not Applicable

PHP 5.00

Whole Day

 

PHP 2.00

(Exclusive of Sundays

and Holidays)

PHP 50.00

(Inclusive of Sundays

and Holidays)

 

Payment for Lost Book/s

7. Payment for Lost Book/s

Settlement of obligations or fees resulting from loss of library books.

Office or Division:

University Library

Classification:

Complex

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Formal Declaration of Lost Book/s (1 original signed copy)

Requesting Party

2. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

  1. Present Formal Declaration of Lost Book/s and ID

1. Receive Formal Declaration of Lost Book/s and ID and verify information at Integrated Library System

 

NONE

5 Minutes

Librarian

Circulation Section, Main Library and College / Unit Libraries

 

  1. Retrieve book card and inventory card

NONE

10 Minutes

 

  1. Compute cost of fine

NONE

10 Minutes

2. Pay fines

2. Receive payment and issue Official Receipt

Current Market Price of Book/s plus 50% of the Current Market Price of Book/s

3 Minutes

 Designated Collection Officer

Main Library and College / Unit Libraries

3. Present Official Receipt to concerned section

3. Indicate in the book card and inventory card new book status (declared loss & paid) and OR number

NONE

5 Minutes

Librarian

Circulation Section, Main Library and College / Unit Libraries

4. Receive ID, OR and verify clearance at Integrated Library System and CRS Accounts

4. Clear student or employee from Delinquent Database and from CRS accountability module

NONE

 10 Minutes

 

4.1. Report new book status to the Cataloging and Metadata Section

NONE

5 Minutes

 

4.2. Change status at Integrated Library System and at Union Shelf List

NONE

7 Minutes

Librarian

Cataloging and Metadata Section, Main Library

TOTAL:

 

55 Minutes

 

 

Request for Paging of Library Resources in Closed-Shelves System for Room-Use

8. Request for Paging of Library Resources in Closed-Shelves System for Room-Use

This service processes requests for room-use of library books, publicly available theses and dissertations, periodicals, microfilm, archival materials, etc. stored in libraries utilizing closed-shelved system.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students, UP Employees, Non-UP Users

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished Request Form [Call Slip Paging Slip, Borrowing Form] (1 copy)

Main Library

College/ Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Fill-out Request Form

 

NONE

2 Minutes

 

2. Hand in duly accomplished Request Form at the Request Desk

2. Receive Call Slip

NONE

1 Minute

Library Personnel Circulation and/or Reserved Section, Main Library and College / Unit Libraries

 

2.1. Retrieve the requested material from the shelves

NONE

10 Minutes

 

2.2. Verifies correctness of material or checks completeness of components

NONE

3 Minutes

3. Hand in ID

3. Hand over to client the requested material

NONE

1 Minute

4. Receive requested material

4. Clip together the duly accomplished Request Form and ID

NONE

1 Minute

TOTAL:

 

15 Minutes

 

 

Request for Paging of Library Resources in Closed-Shelves System for Room-Use and UP Users Only

9. Request for Paging of Library Resources in Closed-Shelves System for Room-Use and UP Users Only

This service processes requests for room-use of laptops, electronic tablets, e-book readers, reading glasses, adaptors, electric cords, etc. by bona fide UP Diliman students, faculty members and staff.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished Request Form [Call Slip Paging Slip, Borrowing Form] (1 copy)

Selected Sections of the Main Library

Selected Unit / College Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Fill-out Request Form

 

NONE

2 Minutes

 

2. Hand in duly accomplished Request Form at the Request Desk

2. Receive Call Slip

 

NONE

 

1 Minute

Library Personnel Circulation and/or Reserved Section, Main Library and College / Unit Libraries

 

2.1. Retrieve the requested material

NONE

10 Minutes

 

2.2. Verify correctness of material or checks completeness of components

NONE

3 Minutes

3. Hand in ID

3. Hand over to client the requested material

NONE

1 Minute

4. Receive requested material

4. Clip together the duly accomplished Request Form and ID

NONE

1 Minute

TOTAL:

 

15 Minutes

 

 

Returning Library Resources in Closed-Shelves System

10. Returning Library Resources in Closed-Shelves System

This service processes library resources for returning from bona fide UP Diliman students, faculty members and staff.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Borrowed Book or Other Library Resources

Main Library 

College / Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Return borrowed library materials

1. Receive materials for return

 

NONE

1 Minute

 Library Personnel Circulation and/or Reserved Section, Main Library and College / Unit Libraries

 

1.2. Verify correctness of material or check completeness of components

NONE

3 Minutes

2. Receive ID

2. Hand over ID

NONE

1 Minute

 

2.1. Shelve or keep the returned library material

NONE

5 Minutes

TOTAL:

 

10 Minutes

 

 

Request for Photocopy of Books and Other Library Resources

11. Request for Photocopy of Books and Other Library Resources

This service processes books and other library resources for photocopying.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished of Photoduplication Permit (2 copies)

Main Library

College/ Unit Libraries

  1.  Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Accomplish 2 copies of Photoduplication Permit

 

NONE

2 Minutes

 

2. Hand in the 2 copies of the duly accomplished Photoduplication Permit and ID at the Request Desk

2. Receive Photoduplication Permit and ID

NONE

1 Minute

Library Personnel Circulation and/or Reserved Section, Main Library and College / Unit Libraries

 

2.1. Approve (stamp with date and time of release) request for photocopying

NONE

1 Minute

3. Receive requested material

3. Hand over to client the requested material and 1 copy of the Photoduplication Permit

NONE

1 Minute

 

3.1. Clip together 1 copy of the Photoduplication Permit and ID

NONE

1 Minute

TOTAL:

 

6 Minutes

 

 

Request for Reference/Information, Bibliographic, and Research Support Services

12. Request for Reference/Information, Bibliographic, and Research Support Services

This service identifies library resources appropriate in answering reference, information, bibliographic and research queries (includes Analytics of Faculty Publications, Journal Validation and Verification, etc.).

Office or Division:

University Library

Classification:

Complex

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Letter Request

Requesting Party

  1. Duly Accomplished Reference Query Form (1 copy)

 

Main Library – Information Services and Instruction Section

College / Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Hand in reference question/s or letter request

1. Receive query or letter request

NONE

5 Minutes

Librarian

Information Services and Instruction Section, Main Library and Selected College / Unit Libraries

2. Verify query

2. Conduct reference interview for clarification

NONE

25 Minutes

 

2.1. Analyze query and determines possible information sources that may provide answer to the query, run the analytics, or conduct the validation and verification

 

NONE

3 Days

3. Receive answer to request

3. Communicate answer to request

NONE

30 Minutes

TOTAL:

 

3 Days, 1 Hour

 

 

Request for Extended Reading

13. Request for Extended Reading

Through this service, UP students and UP employees may use library resources beyond the service hours of Main Library sections. It allows readers to utilize the requested item/s beyond 5:00 PM until 8:00 PM during weekdays at the Information Services and Instruction Section.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employee

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished Request Form [Call Slip Paging Slip, Borrowing Form] (3 copies)

Main Library

 

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Member

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Accomplish 3 copies of  Form for Extended Reading

 

NONE

2 Minutes

 

2. Hand in Duly Accomplished Forms for Extended Reading

2. Check for availability of requested material

NONE

3 Minutes

Librarian Circulation and/or Reserved Section, Main Library

 

2.1. If material is available, stamp Forms and Due Date Slip with "Extended Reading" and hand in one copy of the form to client

NONE

1 Minute

3. Receive one (1) copy of processed Extended Reading Form

3. Forward to Information Services and Instruction Section, Section the requested material together with one copy of the Form for Extended Reading

NONE

15 Minutes

Library Personnel Circulation and/or Reserved Section, Main Library

4. Proceed to the Information Services and Instruction Section, Section after 5:00 PM to present copy of Duly Accomplished Form for Extended Reading and ID

4. Receive Duly Accomplished Form for Extended Reading and ID and verify information

NONE

3 Minutes

Library Personnel
Information Services and Instruction Section, Main Library

5. Receives requested material

5. Issue requested material for extended reading

NONE

1 Minute

TOTAL:

 

25 Minutes

 

 

Inter-Library Loan (ILL)

14. Inter-Library Loan (ILL)

Through this arrangement, partner institutions and other constituent unit libraries of the UP Diliman Library may borrow library resources from one another.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Partner Institutions and Other Constituent Unit Libraries of UP

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Request Letter or Endorsement Letter (1 copy)

Requesting Party

  1. Valid ID of representative

Company or institution ID

  1. Duly Accomplished ILL Form

(2 copies)

Main Library

College / Unit Libraries

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Hand in request letter, ID, and 2 copies of duly accomplished ILL Form

1. Receive request and verifies identity of borrower

NONE

5 Minutes

Librarian

Circulation Section, Main Library and College / Unit Libraries

 

1.2. Check availability and status of book

NONE

10 Minutes

 

1.3. Approve request

NONE

 35 Minutes

Head Librarian

Main Library Sections or College / Unit Libraries

2. Fill-up Book Card

2. Scan barcode of the book to be checked-out under the account of the Head Librarian

NONE

5 Minutes

 

2.1. Deactivate RFID tag of book

NONE

1 Minute

Librarian

Circulation Section, Main Library and College / Unit Libraries

 

2.3. Stamp with due date and sign the Due Date Slip, Book Card, and ILL Form

NONE

3 Minutes

3. Receives book and 1 copy of ILL Form

3. Issue 1 copy of ILL Form and book borrowed

NONE

1 Minute

TOTAL:

 

1 Hour

 

 

Document Delivery

15. Document Delivery

A service for UP and non-UP library users that processes articles and book chapter requests from journals, books, e-resources and other materials available in UP Diliman Libraries. These documents are scanned and can be picked up in person or sent electronically via email.

Office or Division:

University Library

Classification:

Highly Technical

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Request Letter (1 copy)

Requesting Party

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Send the request via email at libraryinfo.updiliman@up.edu.ph with the following details of books (title, author, edition, publication year, page numbers) or the following details for periodicals (article title, article authors, periodical title, periodical issue number, year of issue, page numbers)

1. Check Web OPAC and databases for availability of requested material

 

3 Days

Librarian

Information Services and Instruction Section, Main Library

 

1.1. Send confirmation of availability of material and confirm with the client to proceed with transaction

30 Minutes

2. Confirm to proceed with transaction

2. Send transaction fees assessment

30 Minutes

3. Deposit transaction fees to UPD Revolving Fund at any Land Bank of the Philippines branch

3. Process payment

7 Days

Designated Collection Officer

Main Library

4. Send machine-validated Deposit Slip at libraryinfo.updiliman@up.edu.ph

4. Process material for document delivery

7 Days

Librarian

Information Services and Instruction Section, Main Library

5. Receive the requested library material

5. Send material to client via email or courier

 

TOTAL:

 

17 Days,

1 Hour

 

 

Document Delivery via Email

Classification

Research Fee

Document Delivery

Students

NONE

NONE

UP Employees

(Faculty, REPS, Administrative)

NONE

NONE

UP Alumni

PHP 50

PHP 5 / Page

Government Researchers

PHP 50

PHP 5 / Page

Non-UP Local

PHP 50

PHP 5 / Page

Non-UP International

USD 10

USD 1 / Page

 

Request for Use of PCs and Electricity for Personal Equipment

16. Request for Use of PCs and Electricity for Personal Equipment

Students may use, for academic and research activities, library PCs or power outlets for laptops, smartphones and tablets. 

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Computer Usage Card

College/Unit Libraries

  1. Duly Facilities Use Transaction Log

Main Library

College/Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present ID and Computer Usage Card

1. Receive ID and Computer Usage Card

UP Students –

Free for first 20 Hours/semester, PHP 20/Hour thereafter

 

UP Employees –

PHP 20/Hour

 

Non-UP –

PHP 50/Hour

3 Minutes

Library Personnel

Electricity Counter, Main Library or College / Unit Libraries

 

2. Accomplish the Facilities Use Transaction Log

2. Hand in Facilities Use Transaction Log

3 Minutes

 

2.1. Record the Time-In on the Computer Usage Card and clip the ID, Client Card and Computer Usage Card

3 Minutes

3. Receive Claim Card and proceed to use available PCs or tables with power outlets

3. Issue Claim Card

1 Minute

TOTAL:

 

10 Minutes

 

 

Request for Remote Access Account and Access to College-based Subscription

17. Request for Remote Access Account and Access to College-based Subscription

This service provides bona fide UP Diliman students, faculty members and staff information on accessing electronic resources beyond the Diliman Network (DilNet).

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished Request Form

(1 copy)

Main Library – Information Services and Instruction Section

Selected College/Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present valid ID

1. Verify identity and library privileges of client

 

NONE

5 Minutes

Library Personnel

Information Services and Instruction Section, Main Library or College / Unit Libraries

2. Fill-out and Hand in Request Form

2. Hand in Remote Access or Access to Subscription Request Form

NONE

5 Minutes

3. Verify account activation

3. Activate account for remote access or access to college- based subscription

NONE

10 Minutes

TOTAL:

 

20 Minutes

 

 

Request for Self-Service Printing

18. Request for Self-Service Printing

This service allows clients to print documents in black or color on letter-sized paper. 

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished Printing Transaction Form (1 copy)

Main Library- Information Services and Instruction Section

College/Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present ID and accomplish Printing Transaction Form

1. Receive ID and accomplish Printing Transaction Form

Black Prints – PHP 5.00/ page

 

Colored Prints – PHP 20.00/page

5 Minutes

Library Personnel Printing Counter, Information Services and Instruction Section, Main Library and College / Unit Libraries

2. Print file/s

2. Assist in printing

15 Minutes

 

2.1. Assess fees and issue Order Payment Form

5 Minutes

3. Pay printing fee

3. Process payment and issue official receipt

5 Minutes

Designated Collection Officer

Main Library or College / Unit Libraries

4. Present official receipt and Order Payment Form

4. Check the official receipt, receive the Order Payment Form and return ID

5 Minutes

Library Personnel Printing Counter, Information Services and Instruction Section, Main Library and College / Unit Libraries

TOTAL:

 

35 Minutes

 

 

Request for Self-Service Scanning

19. Request for Self-Service Scanning

This service allows clients to scan A4-size or smaller documents and books into digital format using flatbed scanner.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished Scanning Transaction Log / Form (1 copy)

Main Library – Information Services and Instruction Section

Selected College / Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Accomplish Scanning Transaction Log / Form

 

PHP 5.00/ page

 

5 Minutes

 

2. Hand in valid ID and duly accomplished Scanning Transaction Log / Form

2. Receive ID and duly accomplished Scanning Transaction Log / Form

2 Minutes

Library Personnel Printing Counter, Information Services and Instruction Section, Main Library and College / Unit Libraries

3. Scan and save the desired document/s or image/s

3. Assess fees and issue Order Payment Form

30 Minutes

4. Pay scanning fee

4. Process payment and issue official receipt

5 Minutes

Designated Collection Officer

Main Library or College / Unit Libraries

5. Hand in official receipt and processed Order Payment Form

5. Verify payment

2 Minutes

Library Personnel Printing Counter, Information Services and Instruction Section, Main Library and College / Unit Libraries

6. Receive ID and official receipt

6. Hand over ID and official receipt

1 Minutes

TOTAL:

 

45 Minutes

 

 

Request for Microfilm Conversion

20. Request for Microfilm Conversion

This service processes requests for converting content in microfilm into digital and print formats.

Office or Division:

University Library

Classification:

Complex

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished Media Call Slip [Paging Form] (1 copy)

Main Library – Information Services and Instruction Section

  1. Duly Accomplished Microfilm Conversion Request Slip / Log (1 copy)

Main Library – Information Services and Instruction Section

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Accomplish Media Call Slip

 

NONE

5 Minutes

 

2. Hand in ID and Media Call Slip

2. Receive Media Call Slip

NONE

2 Minutes

Library Personnel Printing Counter, Information Services and Instruction Section, Main Library and College / Unit Libraries

 

2.1. Check Integrated Library System and List of Microfilms for availability of requested microfilm reel

NONE

10 Minutes

 

2.2. Retrieve the requested microfilm

NONE

20 Minutes

3. Accomplish Microfilm Conversion Request Log

3. Received accomplished Microfilm Conversion Request Log

NONE

3 Minutes

 

3.1. Assess fee and issue Order Payment Form

NONE

10 Minutes

4. Pay assessed fees

4. Process payment, issue official receipt

Scanning – PHP 5.00/ image or page

 

Printing for UP Clients – PHP 5.00/ page

 

Printing for Non-UP Clients – PHP 10.00/ page

5 Minutes

Designated Collection Officer

Main Library or College / Unit Libraries

5. Hand in Order Payment Form and official receipt

5. Hand over ID and issue claim tag

NONE

5 Minutes

Library Personnel Printing Counter, Information Services and Instruction Section, Main Library and College / Unit Libraries

 

5.1. Process microfilm scanning conversion

NONE

7 Days

6. Present ID and claim tag

6. Issue scanned copy of microfilm

NONE

5 Minutes

TOTAL:

 

7 Days, 1 Hour, 5 Minutes

 

 

Request for Use of Discussion Rooms

21. Request for Use of Discussion Rooms

Use of the Discussion Rooms (i.e. Quiet Room, Reading Rooms, etc.)  for academic collaborations. 

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Minimum number of users: Group of three (3) persons 

Requesting Party

  1. Duly accomplished Discussion Room Transactions Log / Form (1 copy)

Main Library – Information Services and Instruction Section

Selected College/Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Hand in ID and state request for the use of Discussion Room

1. Check the availability of the facility

NONE

5 Minutes

Librarian

Information Services and Instruction Section, Main Library and Selected College / Unit Libraries

2. Accomplish the Discussion Room Transactions Log / Form

2. Instruct client to accomplish the Discussion Room Transactions Log / Form

NONE

5 Minutes

3. Proceed to the assigned table / room

3. Give assigned table / room number

NONE

5 Minutes

TOTAL:

 

15 Minutes

 

 

Request for Library Accommodations

22. Request for Library Accommodations

This service accommodates requests from individuals or groups for a tour, interview, survey, conduct research, etc. at the UP Diliman Main Library building or for collecting data from the University Library.

Office or Division:

University Library

Classification:

Complex

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Request Letter

Requesting Party

2. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Government Issued ID (GSIS, SSS, PRC)

Company or Agency ID

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present valid ID and hand in request letter

1. Receive request letter

NONE

5 Minutes

Librarian

Strategic Communication, Research and Marketing Section

 

1.1. Verify availability of schedule

NONE

20 Minutes

 

1.2. Approve request

NONE

3 Days

University Librarian or Deputy University Librarian

2. Receive notice of approval

2. Communicate approval request

NONE

20 Minutes

Librarian

Strategic Communication, Research and Marketing Section

 

2.1. Coordinate with concerned section or personnel and prepare for activity

NONE

5 Days

3. Receive final arrangement of activity

3. Confirm final arrangement of activity

NONE

1 Hour

TOTAL:

 

8 Days, 1 Hour, 45 Minutes

 

 

Request for Index to Philippine Periodicals on Print

23. Request for Index to Philippine Periodicals on Print

This service is aimed to produce a printed research guide to periodical articles indexed by the Serials Section of the UP Diliman Main Library.

Office or Division:

University Library

Classification:

Highly Technical

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Request Letter (1 copy)

 

Requesting Party

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Hand in request letter

1. Receive request letter

NONE

2 Minutes

Librarian

Serials Section, Main Library

 

1.1. Approve request

NONE

1 Day

Head Librarian  Serials Section, Main Library

 

1.2. Prepare and send billing invoice

NONE

4 Hours

Receiving Personnel University Librarian’s Office

2. Pay corresponding fees

2. Process payment and issue official receipt

PHP 1,000 / vol.

15 Minutes

Designated Collection Officer Main Library

3. Present or send copy of official receipt

3. Prepare the IPP on Print

NONE

3 months

Librarians

Serials Section, Main Library

4. Get copy of the IPP on Print

4. Release / Issue the IPP on Print

NONE

1 Hour

Librarian

Serials Section, Main Library

TOTAL:

 

3 Months, 1 Day, 5 Hours, 17 Minutes

 

 

Request for Access to Restricted Theses & Dissertations

24. Request for Access to Restricted Theses & Dissertations

Allows researchers to access restricted theses and dissertations under certain restrictions (OVCRD Memorandum No. FRN 15-038) due to the nature of said materials.

Office or Division:

University Library

Classification:

Complex

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Duly Accomplished Theses Request Form (1 copy)

College / Unit Libraries

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

  1. If requesting party is a student, Personnel, researchers, or faculty of the University, a signed Conforme shall be submitted to the Library or College/Unit where access to the thesis/dissertation is being requested. A written permission from the author or the adviser of the Thesis/Dissertation.

Author or adviser of thesis or dissertation

  1. If the requesting party is Non-UP, Non-Disclosure Undertaking signed and notarized by the requesting party, provided that one of the witnesses shall be from the Intellectual Property and Technology Transfer Unit (IPTTU) of the Office of the Vice-Chancellor for Research and Development (OVCRD)

Intellectual Property and Technology Transfer Unit (IPTTU) of the Office of the Vice-Chancellor for Research and Development (OVCRD)

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

For UP students and employees

  1. Submit written permission with access approval of the author/adviser together with the signed Conforme

1. Personnel will collect the documents

NONE

3 Minutes

Library Personnel College / Unit Libraries

2. Accomplish Theses Request Form and submit valid ID

2. Verify ID presented. Collect accomplished form after usage

NONE

3 Minutes

3. Locate and pull-out from the restricted area the theses / dissertations

3. Personnel will assist the user/s if necessary

NONE

5 Minutes

  TOTAL:   11 Minutes

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

For Non-UP members

  1. Proceed to the Information Services and pay the research fee

1. Information Services Personnel will issue receipt and discuss the access policy to the users

Universities / colleges and private researchers:

 

PHP 50 / Day

PHP 450 / semester

PHP 350 / midyear

 

State or public universities and government researchers:

 

PHP 20 / Day

PHP 450 / semester

PHP 300 / midyear

5-10 Minutes

Library Personnel College / Unit Libraries

  1. Submit written permission with access approval of the author/adviser together with the Non-Disclosure Undertaking signed and notarized by the requesting party, provided that one of the witnesses shall be from the Intellectual Property and Technology Transfer Unit (IPTTU) of the Office of the Vice-Chancellor for Research and Development (OVCRD)

2. Personnel will collect the documents

NONE

3 Minutes

3. Accomplish Theses Request Form and submit valid ID

3. Verify ID presented. Collect accomplished form after usage

NONE

3 Minutes

4. Locate and pull-out from the restricted area the theses / dissertations

4. Personnel will assist the user/s if necessary

NONE

5 Minutes

TOTAL:

 

16-21 Minutes (for non-UP)

 

 

Request for Turnitin Account and Request for Similarity Index Report

25. Request for Turnitin Account and Request for Similarity Index Report

Turnitin is a tool for determining originality of written works. This tool is available for use by UP College of Engineering faculty members.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen

Who may avail:

UP College of Engineering Faculty

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Request Letter (1 copy)

Requesting Party

  1. Soft Copy of Research paper / Manuscript

Requesting Party

  1. Copy of Valid ID or Appointment Documents

Office of the University Registrar

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

  1. Submit or present a letter of request and copy of valid employee ID or appointment paper to the Information Services Librarian or via email at library@engglib.upd.edu.ph.

1. Check the faculty status

 

NONE

 

3 Minutes

Library Personnel

College of Engineering Library

 

2. Once status is verified, create an account for the faculty and notify him/her through email that an account has been created

NONE

10 Minutes

  1. Submit a letter of request and soft copy of research paper/manuscript to the Information Services Librarian or via email at library@engglib.upd.edu.ph.

3. Check the faculty or student’s status.

NONE

3 Minutes

 

4. Once status is verified, upload and run the document in the web tool.

NONE

10 Minutes

 

5. Wait for the web tool to finish evaluating the document.

NONE

10 Minutes

 

6. Download the similarity index report and give or send to the requestor.

NONE

10 Minutes

TOTAL:

 

16 Minutes (for account creation),

46 Minutes (for originality checking)

 

 

Borrowing of Other Library Resources (College of Engineering Libraries)

26. Borrowing of Other Library Resources (College of Engineering Libraries)

Enables UP students and employees to borrow other library resources monitored in closed-shelves system such as calculators and umbrellas.

Office or Division:

University Library

Classification:

Simple

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

UP Students and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Duly Accomplished Borrowing Form

    (2 copies)

College of Engineering Library

2. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Main Library or College / Unit Libraries

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Fill-out 2 copies of Borrowing Form and hand in 2 copies of duly accomplished Borrowing Form and ID

1.1. Receive ID and Borrowing Form

NONE

2 Minutes

 

 

1.2. Get the requested material

NONE

7 Minute

Library Personnel Lending Desk, College of Engineering Library and Selected College / Unit Libraries

 

1.3. Verifies completeness of component parts

NONE

5 Minutes

2. Receive requested material requested material, 1copy of Borrowing Form, and ID

2. Hand over to client the requested material, 1copy of Borrowing Form, and ID

NONE

1 Minutes

 

 

15 Minutes

 

 

Client Feedback Form

Client Complaint Form