Document Delivery

15. Document Delivery

A service for UP and non-UP library users that processes articles and book chapter requests from journals, books, e-resources and other materials available in UP Diliman Libraries. These documents are scanned and can be picked up in person or sent electronically via email.

Office or Division:

University Library

Classification:

Highly Technical

Type of Transaction:

Government to Citizen, Government to Government

Who may avail:

Non-UP Users, UP Students, and UP Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Request Letter (1 copy)

Requesting Party

  1. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members

Office of the University Registrar

Human Resources Development Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Send the request via email at libraryinfo.updiliman@up.edu.ph with the following details of books (title, author, edition, publication year, page numbers) or the following details for periodicals (article title, article authors, periodical title, periodical issue number, year of issue, page numbers)

1. Check Web OPAC and databases for availability of requested material

 

3 Days

Librarian

Information Services and Instruction Section, Main Library

 

1.1. Send confirmation of availability of material and confirm with the client to proceed with transaction

30 Minutes

2. Confirm to proceed with transaction

2. Send transaction fees assessment

30 Minutes

3. Deposit transaction fees to UPD Revolving Fund at any Land Bank of the Philippines branch

3. Process payment

7 Days

Designated Collection Officer

Main Library

4. Send machine-validated Deposit Slip at libraryinfo.updiliman@up.edu.ph

4. Process material for document delivery

7 Days

Librarian

Information Services and Instruction Section, Main Library

5. Receive the requested library material

5. Send material to client via email or courier

 

TOTAL:

 

17 Days,

1 Hour

 

 

Document Delivery via Email

Classification

Research Fee

Document Delivery

Students

NONE

NONE

UP Employees

(Faculty, REPS, Administrative)

NONE

NONE

UP Alumni

PHP 50

PHP 5 / Page

Government Researchers

PHP 50

PHP 5 / Page

Non-UP Local

PHP 50

PHP 5 / Page

Non-UP International

USD 10

USD 1 / Page