Request for Document Delivery

DOCUMENT DELIVERY is a fee-based service for UP and non-UP library users. The document delivery service processes articles and book chapter requests from the journals, books, e-resources and other materials available only in UP Diliman Libraries. These documents are scanned and can be picked up in person or sent electronically via email.

Requests may be sent to the Information Services and Instruction Section (ISaIS) through email at with the specific information regarding the material being requested. This includes the title of the article/chapter, the journal/book where it appeared, place and date of publication, page numbers to be requested, and other pertinent details. The Reference Librarian will search iLib Web OPAC, find the article or book chapter and deliver it via email or courier.

Requests from students from other schools, private and government researchers shall be made through their office's or school's Head Librarian.



  1. Image scanning: US$ 1.00 per page
  2. Research fee
    • For non-UP clients: US$ 10.00
    • For UP clients: waived


  1. Image scanning: PhP 5.00 per page
  2. Research fee
    • For non-UP clients: PhP 50.00
    • For UP clients: waived

This transaction will only provide you a soft copy of the document which we can send via e-mail or save to your USB drive.
For hard copy, a separate charge for Printing applies. (ref: Fees and Fines, Print-outs and Microfilm Conversion).


Note: Before you make any payments, a proforma invoice will be sent to you for the assessment of service fee.  Moreover, your payment options are as follows:

  1. Cash payment at the Library Cashier at the Main Library
  2. Bank deposit payable to University Library, UP Diliman
    • Landbank account name: UPD Revolving Fund
    • Landbank account number: 3072-1006-96
      Send us a copy of transaction slip once payment has been made
  3. Electronic payment via Paypal - transaction can be processed via invoice to be sent as Paypal web link, payable using debit/credit card or Paypal account